Frequently Asked Questions
What is Wireless Internet?
Q: What is a Mobile Hotspot?
A Mobile Hotspot is a portable device that allows you to get high-speed Internet access almost anywhere in the United States on the AT&T Nationwide Network.
Q: Who is best suited to use TOAST.net Wireless?
TOAST.net Wireless is ideal for anyone who needs mobile high-speed Internet at a great price and no contract. Business travel, summer camping trips, and boating are some examples of uses.
Q: What features are included?
Features include:
- connect up to 15 devices to the Internet simultaneously
- personalized homepage
- FREE tech support
About My Hotspot
Q: How do I connect to the service?
Connecting to the wireless service requires a desktop, laptop, tablet, or mobile device with Wi-Fi capability.
Q: What are the advantages of Wireless Service?
- Secure - You no longer need to connect to public Wi-Fi when traveling and risk being hacked.
- Portable - Take your connection anywhere that there is cell service!
- Easy to install - The device will be shipped directly to you, so no need for an installer to stop by.
- Easy to use - Just power the device on and connect your Wi-Fi enabled devices!
Q: What can I use my hotspot for?
Social networking, checking emails, browsing the Internet, and some video and music streaming on higher GB plans.
Q: What happens when I reach my monthly data allotment
With TOAST.nets new wireless plans, your service may be slowed down due to network availability once you have used your monthly data allotment.
Q: What if my hotspot device stops working?
Reach out to our friendly customer support team, based in Toledo Ohio, and they will walk through troubleshooting with you!
TOAST.net Account Questions
Q: How do I pay for the service?
TOAST.net automatically bills for the wireless data service each month. We accept credit cards, debit cards or EFT payments for monthly billing.
Q: How do I cancel my service?
To cancel service you can do one of the following:
- Call TOAST.net at 419-292-2200 and be prepared with your Security Question response and last 4 digits of your billing method.
- Login to
My Account and choose Cancel Service. My Account is a secure site to manage your TOAST.net account.
Q: How do I reactivate my service?
Call TOAST.net 419-292-2200 to reactivate. There may be reactivation fees associated with turning the service back on, our representatives will be able to provide you with more information.